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Privacy Notice

How we use your personal data

This privacy policy sets out how Scarborough Bed Warehouse Ltd. uses and protects any information that you give when you use this website.

Scarborough Bed Warehouse Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Scarborough Bed Warehouse Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

What personal information do we collect?

  • Your name
  • Your email
  • Your phone number(s)
  • Your billing and delivery addresses with postcodes
  • Your credit / debit card details

The personal information we collect will be used for the following purposes:

  • To process your payment securely
  • To allow us to deliver products to the correct address
  • To contact you quickly if there are any queries about your order, to arrange delivery, or if we are having difficulty locating your address.
  • To keep a record of your purchase in order to deal with any future problems or complaints about products within the warranty period.

Who we pass information to.

  • We pass your details to a third party payment processor called Stripe for the purposes of processing your payment.     
  • If you request a next day delivery of products directly from our suppliers stock we will ask for your consent to pass your details to the relevent product supplier and the delivery company involved.
    (The personal data passed on is just your name, address and phone number for the purpose of delivering to the correct person and place)

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you have placed an order with us you can log into your account to see all the personal information we hold.

If you do not want us to contact you with occasional newsletters then leave the newsletter checkbox unchecked. Alternatively, if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by logging into your account and deselecting the newsletter checkbox or by emailing us with the request unsubscribe to info"bedwarehouse.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete and you are unable to correct it within your customer account area, please write or email us as soon as possible with the details and we will promptly correct any errors.

Scarborough Bed Warehouse Ltd.
Wrea Lane
Scarborough
North Yorkshire
YO12 5BS